Thank you for choosing Galway Podiatry Clinic as your health provider – we truly appreciate your support and will do our absolute best to provide you with exceptional health care solutions for many years to come.
To ensure we provide you and our other valued clients with the best possible care – it is important that you understand and agree to our terms and conditions as outlined below:
Be on Time: All clients are expected to arrive on time for their appointment – we will do our absolute best to not keep you waiting also.
24 Hours Notice of Cancellations: As a busy healthcare provider, we ask all clients to respect our cancellation policy. Missed appointments and late cancellations can disrupt your treatment and prevent another client from using that appointment time.If you are unable to attend your scheduled appointment, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice, or failure to attend an appointment, may result in a cancellation fee equal to the full cost of the appointment.If your appointment was booked online and paid for in advance, you will receive a full refund if you provide at least 24 hours’ notice of cancellation. Cancellations made with less than 24 hours’ notice will not be eligible for a refund.
Guarantee– if for some reason we did not live up to your expectations today we want you to tell us – once you let us know within 24 hours of this appointment our director will contact you personally, refund any money you paid for the session and give you your next session for free. This is our guarantee to you for not only today’s session– but for any session in the future – please do not feel bad about telling us where we can improve – we would rather you tell us than someone else.
Pay at the Time of Consult: Consultation fees for all private clients are to bepaid at the time of consultation – no invoices will be given. Should you need a payment plan please ask at our front desk for options.
Referrals Expected: As we are a family owned and operated practice – the majority of our clients come via the kind referrals from our current clients – just like you – this reduces our need to waste money on expensive advertising and concentrate on what we do best – helping as many people as possible. We thank you in advance for your kind referrals and support.